72-Hr Exchange Policy

At Concordville Nissan our business model is built on providing a first class customer experience in every way. It starts with our amazing selection of new Nissan and pre-owned vehicles. It continues into an amazing price or low monthly payment once you have found the exact model you want.

And it continues when you drive off our dealership lot backed by the confidence of knowing that your vehicle comes with our 72 Hour Exchange Policy. If for any reason you want to return the car you bought or leased from Concordville Nissan, you may bring the vehicle back in for exchange on an in-stock vehicle equal to or greater than the original vehicle.

In order to take advantage of our 72 Hour Exchange policy, the vehicle must:

•Be returned to Concordville Nissan within three days of delivery (purchase day is considered day one).

•Have less than 50 miles on the odometer from the time of purchase.

That's essentially all it takes to utilize this policy. Why do we do it? It's actually simple.

We want you to know right from the start that when you purchase or lease a new Nissan or pre-owned vehicle from us, we're interested in establishing a long-term business relationship. Too many dealerships these days are only interested in selling a car and then abandon you when you drive off the lot.

That's not the way we do business.

At Concordville Nissan, everything we do is centered on making sure that you have a great experience. Even if we don't end up selling you a vehicle, we still want you to walk away with a great feeling from the level of customer service you experienced. Yeah - we're different and that's exactly the way we want to be.

If you'd like more details on our 72 Hour Exchange Policy, feel free to contact us online and one of our associates will be happy to answer all your questions. We'd love to meet you in person at our dealership located at 452 Wilmington-West Chester Pike Glen Mills, PA 19342

*Exchanges must be made by 5:00 PM on or before the third day. If the third day is a Sunday or holiday, you must return the vehicle by 10:00 AM the following day. Vehicles with any damage or modification from the original delivery date will be ineligible for exchange. Any type of fraud or illegal activity on behalf of the consumer renders the Concordville Nissan Exchange Policy null and void. Accessories of any kind shall remain with and a part of the motor vehicle. If any accessories are supplied by Concordville Nissan at your request, you as the purchaser remain liable for payment to Concordville Nissan should the vehicle be returned pursuant to this agreement. If a vehicle of greater value is desired for the exchange, customer is responsible for paying additional cost. Limited to one exchange per customer transaction.  Restocking and or recleaning fees up to $250 may apply.  Please note that this is not a refund policy, but a vehicle exchange policy.

Chuck DeSantis - General Manager

cdesantis@concordvillecares.com